Gtco Super L VI - Users Guide Manuel d'utilisateur télécharger pdf (Page 44)

Super L VI 44

Troubleshooting Chart

The following table lists common Super L VI problems, their causes and their solutions.

Problem

Cause

Solution

Frozen screen pointer

Screen pointer appears to

shake or jitter

Transducer is in Sleep Mode.

Menu Strip is in

Configuration Mode.

Tablet plugged into the

wrong serial port on the

computer.

Tablet not powered

correctly.

Batteries low in transducer.

Software application set up

incorrectly.

Another device is connected

to a COM port that shares

the same IRQ as the tablet

COM port (i.e., your tablet is

connected to COM1 IRQ4

and your modem is

connected to COM3 IRQ4).

Tablet is set too close to the

screen monitor.

Tablet’s frequency setting

Press any button on the

transducer.

If the configuration light is

on, click on the Config/Exit

key on the Menu Strip.

Is the serial port being used

correctly identified in your

software application?

Check that the power cable

is installed correctly.

Replace the batteries in the

transducer.

Check that the tablet is

identified in your software

application.

Move one of the devices to

another COM port. Contact

your system manufacturer

for assistance in relocating

the device.

Move the tablet farther away

from the screen.

Alternate the transducer’s

1 2 ... 39 40 41 42 43 44 45 46 47 48 49 ... 55 56

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Gtco Super L VI - Users Guide Manuel d'utilisateur Page 44

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